Frequently Asked Questions
Welcome to the Brittany Ferries Help area. You can browse through the most popular questions below, browse sections using the list on the left, or use the search box below to ask us a question.
Most Commonly Asked Questions
- Holidays
- What tapeworm treatment do I need for my pet?
- I haven't received a reference number?
- Insurance
- What type of documents do I need for my pet?
- Online Booking & Internet Enquiries
- Do I have to pay a supplement at a property for my pet?
- I've received another confirmation showing the balance, have I been charged twice?
- Payment & Fares
- Is Brittany ferries' online booking system secure?
- Pets
- Ships and Ports
- Tickets and Documents
- What vehicles are classified as freight?
- Could you send me a brochure?
- What is the French Tourist Tax?
- Travelling
- Can I get a quote on your Western Channel routes?
- What deposit will I pay at my self catering property?
- What shall I do if I encounter a problem whilst abroad?
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