Website URL: https://www.brittanyferries.ie/information/faqs/travelling/coronavirus-covid-19

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Coronavirus (COVID-19) information

Last updated: 24 March 2020, 16:00

The Irish Government is currently advising against all non-essential travel abroad until at least 29/03/20. This follows similar measures now in place in the UK, France and Spain.

In light of these announcements and advice, Brittany Ferries has temporarily suspended passenger services to protect both passengers and staff. Our timetable pages contain the latest planned schedules and we apologise sincerely to all those affected customers.

View our latest sailing schedules

Keep up to date with the latest travel advice here.

Our approach

As cases of coronavirus continue to rise, it's important we let you know about the additional measures we're taking to minimise the risk posed to all.  We hope you will find the following reassuring. 

From the outset we've followed closely recommendations made by national and international health authorities and the company's Chief Medical Officer and Senior Directors continue to watch developments closely.

The company is already operating a comprehensive "Coronavirus Protocol". This sets out actions in three key areas: informing, reassuring and taking action - if necessary.  

Sailing safely 

The following are some of the actions we've introduced as part of this protocol.

  • Thorough cleaning of all public areas of all ships using powerful virucidal cleaning products.
  • The provision of hand santisers for customers and crew to use on board.
  • Clear advice and recommendations are posted throughout the shps.
  • The closure of all shops and food outlets on board in order to limit passenger movements.
  • Restrictions on the flow of passengers in public areas to comply with the latest advice.

It is also important to note that all areas of our ships are ventilated exclusively with fresh air, rather than with air that has been recirculated. This includes all cabins.

Frequently asked questions

My booked sailing has been cancelled. What happens now?

We're now in the process of automatically cancelling customers and issuing a voucher for the amount of the affected sailing.  The voucher will be accompanied by an explanatory email (that will further explain your options) and can be redeemed against a future sailing or inclusive holiday with Brittany Ferries. The voucher will remain valid for 12 months.

My booked sailing has not been cancelled but I no longer wish to travel, can I change it?

Our ferry tickets are always amendable and in many cases changes can be made without a fee. The simplest way to amend is online. [link to Manage my booking]

Outbound travel before 21 April

Amend for free online up until 46 days prior to outbound departure after which time a fee of €15 applies. Any difference in fare is still payable.

Outbound travel after 22 April

Amend for free online up until 14 days prior to outbound departure after which time a fee of €20 applies. Any difference in fare is still payable.

What about a Brittany Ferries inclusive holiday?

Customers taking advantage of our ferry-inclusive holidays can be rest assured that their holiday is protected and bonded by the Commission for Aviation Regulation, offering peace of mind. If you already have a booking due for travel before 22 April, we will be in touch via post shortly. For bookings later in the year, our aim is to get up and running again as soon as possible so we very much hope you'll be able to enjoy your holiday. We kindly ask you avoid contacting us at this time.

Latest advice

We're in regular contact with the authorities but advise you stay up to date with the latest Government advice.

Ireland:

General advice: https://www.gov.ie/en/campaigns/c36c85-covid-19-coronavirus/?referrer=/health-covid-19/

Travel advice: https://www.dfa.ie/travel/travel-advice/coronavirus/

France:

https://www.gouvernement.fr/info-coronavirus

Spain:

https://www.mscbs.gob.es/en/home.htm

UK:

General advice: https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public


 

 
Brittany Ferries route network from Ireland

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