Insurance Information

Your Selected Question

What holiday insurance do I need?

You must have personal and medical travel insurance and we will arrange this through our appointed supplier, Europ Assistance unless details of your preferred insurer, providing at least the same level of cover, are advised at the time of booking. Vehicle assistance is not mandatory but if you do require, then it is available at time of booking either online or via our Reservations Department.

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I have a known medical diagnosis. What shall I do?

Please call Europ assistance for medical screening on +0044 (0)870 7375841.

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Are there any conditions when purchasing vehicle assistance?

Where vehicle assistance is required, reservations should be made within 10 days prior to departure to cover your door-to-door trip. For reservations made within 10 days of departure, cover will start from time of arrival in France.

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Do I need insurance?

Personal Cover is essential for all inclusive holidays and breaks. It will be arranged unless details of your preferred alternative policy, with benefits of an equal level, are supplied when booking. Vehicle Assistance will also be added automatically to all holiday bookings unless otherwise advised.

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Do I need an E111?

If you are an EU/EEA national and are travelling or staying temporarily in another state belonging to the European Economic Area (EEA) or Switzerland, you are entitled to receive medical care should you become ill or have an accident.

If you are a student, a seconded worker or if you are entitled to a social security pension in that state, you will be then be entitled to health care beyond the immediate treatment.

In the past, the E111 form made it easier for you to get medical care quickly and easily. It was evidence that you are part of a health insurance scheme administered by another state in the EEA/Switzerland. With the form, you could receive medical treatment without being charged. If you didn't have the form, you were still entitled to medical care, but you may have to pay for it on the spot and then claim for reimbursement at a later stage.

From 1st June, 2004 the E111 and a number of other 'E' forms (i.e., E128, etc.) have been replaced by a new European Health Insurance Card.

For more information the European Health Insurance Card please visit the Irish eGovernment Resource Website.

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What insurance do you sell?

We can offer you Personal Cover to protect you and your family, plus Vehicle Assistance to cover your vehicle. And not only does the policy provide a comprehensive range of benefits, it's also available at a price you can afford So why take risks? Gain peace of mind by protecting yourself and your family today.

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Can I get discount on my insurance?

When Personal Cover and Vehicle Assistance are purchased together, the premiums are reduced by 10% (Not applicable to Family Policy).

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Who are Europ Assistance?

Europ Assistance is one of the world's largest assistance providers. With offices and agents in over 200 countries, they provide assistance to more than 109 million customers worldwide. Europ Assistance also has an extensive European breakdown support network, with 15,000 approved motor recovery operators and a European warehouse of spare parts.

Should you require help, simply make one call to their 24 hour operations centre and a team of multi-lingual co-ordinators, doctors, nurses and legal advisors will be put into action to provide you and your family with assistance, comfort and expert support. Furthermore, Europ Assistance can pay insured costs direct to the supplier, so there's no need to worry about paying and reclaiming expenses. General Helpline – +0044 (0)1444 442211.

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